User is typing: We have added a new indicator in the chat box that lets agents know when a user is typing. Agents will see three animated dots whenever a user is actively typing.
New messages notification: We have added a new indicator in the inbox that lets agent know whenever there are new messages from users. When agents are scrolling through a chat, they will be able to be notified whenever there are new incoming messages.
🛠️ Bug fixes
Fix Open flow button behaviour: We’ve fixed the behaviour of the Open flow button, so now we’ve assured that every time you click on it, the flow will be opened.
Fix drag & drop behaviour when including new contents on the flow: We’ve reviewed the drag & drop behaviour of the contents from the build panel to the flow board. Now we assure that you really drag the content you want to the flow avoiding to create contents on the bottom of the build panel.
URLs with invalid characters: We have identified that URLs could be included in Flow Builder that did not work correctly, this was because they included invalid characters. To avoid this situation, we have included an error to inform you of such situations.
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