Automation Platfom

Start small and scale up

Our approach encourages you to begin with a simple automation that you can quickly put into production and gather real-time feedback from your customers. As you progress, you can gradually scale up, adding new functionalities and expanding use cases to enhance your conversational experience.

In the following videos, we’ll introduce you to our Conversational CX Platform, followed by step-by-step instructions on how to build a conversational experience. You’ll learn how to start with a basic automation and evolve it into a robust, dynamic customer touchpoint.

Let’s get started! 👇

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Introduction to Hubtype’s Conversational CX Platform

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Introduction to Flow Builder

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Create your first automated conversational experience

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Preview & test your conversational experience

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Escalate to human agent

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Open new markets: Manage languages & countries

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Open new channels: Adapt your conversational experience to WhatsApp

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Smart Intents: Boost your chat bot accuracy by using AI

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Knowledge base: Use Generative AI to boost your automation

For detailed guidance on using the Knowledge Base and structuring file sources, please refer to this documentation.